Terms & Conditions

Terms & Conditions

Last Updated: June 2026

Welcome to Elephanta Pit Resort. These Terms & Conditions govern your use of our website, mobile application, resort services, water park services, restaurant services, event bookings, and all related facilities operated by Elephanta Pit Resort ("Company", "we", "our", or "us").

By accessing or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

1. Eligibility

You must be at least 18 years old to make bookings or purchase services through our platform. By using our services, you represent and warrant that you have the legal capacity to enter into a binding agreement.

2. Booking Policy

  • All bookings are subject to availability.
  • A valid mobile number and email address must be provided during booking.
  • Guests must provide valid government-issued identification at check-in.
  • Booking confirmation is subject to successful payment verification.
  • Special requests are subject to availability and are not guaranteed.

3. Check-In & Check-Out

  • Standard Check-In Time: 02:00 PM
  • Standard Check-Out Time: 11:00 AM
  • Early check-in and late check-out are subject to availability and may incur additional charges.
  • Guests may be required to provide identification and booking confirmation during check-in.

4. Payment Terms

  • All prices displayed are subject to applicable taxes and government levies.
  • Payments may be made through approved online payment gateways or other accepted payment methods.
  • The Company reserves the right to modify pricing without prior notice.
  • Any pending dues must be cleared before check-out.

5. Cancellation & Refund Policy

  • Cancellation policies may vary depending on the booking type, package, or promotional offer.
  • Eligible refunds will be processed through the original payment method.
  • Processing time for refunds may vary depending on banks and payment providers.
  • Convenience fees, payment gateway charges, or non-refundable charges may be deducted where applicable.

6. Water Park Rules

  • All visitors must follow safety instructions provided by resort staff.
  • Appropriate swimwear may be required on certain attractions.
  • Children must be supervised by a responsible adult.
  • Visitors use water park facilities at their own risk.
  • The Company may restrict access to attractions for safety reasons.
  • Outside food, beverages, alcohol, or prohibited items may not be allowed inside designated areas.

7. Guest Conduct

Guests are expected to behave responsibly and respectfully toward other guests, staff, and property.

The following activities are strictly prohibited:

  • Damage to property.
  • Illegal activities.
  • Violence, harassment, or abusive behavior.
  • Possession of prohibited substances.
  • Activities causing disturbance to other guests.

The Company reserves the right to remove any guest violating these rules without refund.

8. Restaurant Services

  • Menu items, pricing, and availability are subject to change.
  • Guests should inform staff of any allergies or dietary restrictions.
  • The Company is not responsible for allergic reactions resulting from undisclosed food sensitivities.

9. Membership Programs

  • Membership benefits are subject to specific program terms.
  • Membership benefits cannot be exchanged for cash unless otherwise stated.
  • The Company reserves the right to modify or discontinue membership programs.

10. Photography & CCTV Monitoring

For security and operational purposes, certain areas of the property may be monitored by CCTV systems.

By entering the premises, guests acknowledge and consent to such monitoring where permitted by law.

Promotional photographs or videos may occasionally be captured in public areas. Guests who do not wish to appear should notify management.

11. Limitation of Liability

To the maximum extent permitted by law, Elephanta Pit Resort shall not be liable for:

  • Loss of personal belongings.
  • Indirect or consequential damages.
  • Service interruptions caused by factors beyond our control.
  • Accidents resulting from failure to follow safety instructions.
  • Third-party service failures.

12. Intellectual Property

All website content, logos, branding, images, text, software, graphics, and designs are the property of Elephanta Pit Resort unless otherwise stated.

Unauthorized reproduction, copying, distribution, or use of content is prohibited.

13. Third-Party Services

Our services may integrate with third-party platforms including payment gateways, travel portals, booking partners, and analytics providers.

We are not responsible for the content, policies, or services provided by such third parties.

14. Force Majeure

The Company shall not be held responsible for delays, interruptions, cancellations, or inability to provide services due to events beyond reasonable control, including:

  • Natural disasters
  • Floods
  • Government restrictions
  • Strikes
  • Pandemics
  • Power failures
  • Technical disruptions

15. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time.

Updated versions will be published on our website and will become effective immediately upon posting.

16. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Bihar, India.

17. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Elephanta Pit Resort
Email: info@elephantapitresort.com
Website: https://elephantapitresort.com
Phone: +91-9310770587
Bihar, India

Powered  By: elephantapitresort.com